Natural language processing is a technology that can help answer customer’s questions about products and solve their problems.
NLP is being used to help customers find the right answers, answer their questions, and solve problems.
Due to the nature of how computers operate, it is difficult for them to communicate via language like we do. Computers use a binary system — which can be hard for humans to read and understand — and rely on zeros and ones.
How Does NLP Affect Me?
Natural language processing is a branch of intelligence that helps computers understand people. It is used by computer scientists and computational linguists who build the tools for computers to process human language.
How Has NLP Progressed?
Natural language processing is not new. It has always been around, but it is becoming more popular now because people are interested in communicating with machines. These days, there is more data, better computers and better algorithms than before.
